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Deliveries

Help content relating to the Delivery function of content to 3rd Party Organisations from rightsHUB.

Why isn't rightsHUB accepting my FTP details?

When adding FTP details, please ensure NOT to include the 'https://' when entering your FTP details. Also make sure there are no spaces where there shouldn't be. If the issue persists, please c...
Where do I enter the delivery details for a Connection Point?

Some Connection Points will require you enter the SFTP/FTP/API details required & unique to your company before you are able to deliver to them. To enter these details, please go to the Connectio...
How to set up the Inflyte Connection Point

Once you've requested and now have the Inflyte Connection Point added to your account, please ensure that it is then assigned to each relevant Client and User. From there, go to the Connection Se...
Apple Digital Masters (ADM/MFiT) - Delivering to FUGA

You can now deliver ADM (Formerly known as Mastered for iTunes - MFiT) containing Releases from rightsHUB to FUGA. Firstly ensure that within Assets, in the 'Variant' field that 'MFiT/ADM (Master...
Why was my delivery marked as 'Missing Data'?

Whenever you get a 'Missing Data' error, this means key information is missing that is required to deliver to the Connection Point. You can check what is missing in the Delivery tab of the Release....